Dunham's Sports

Reviews about Dunham's Sports

• Rebecca Kish

  Feb, 23 2018
  ★ ☆ ☆ ☆ ☆
  If only I could give negative five stars I would. First they only had one register open when we walked up. Then the cashier had such an attitude when we said we had a return, which was quite simple with our receipt and tags attached to the merchandise, which we were told when we walked in to return with our purchase. Then the line grew by 4 other customers as we waited for the manager to come to fix our prices. The issue with our price is we had picked out a pair of tennis shoes that were sitting on the price of $44.99 for the month of december. We took the shoe to the girl working in the department and asked for our size. We get to the register and they ring up incorrectly to our knowledge. I personally go back to the shoe wall, take a picture of that shoe and the sale tag and show the cashier where the shoe had been sitting and she fixed the price but needed a manager override. As the manager comes over, after waiting 15 minutes with the gentleman behind us yelling, looks at the screen and just says I can't do that it's not the correct shoe. So i went over and looked for the correct shoe for the sale. It was no where to be seen, in fact there were no holes on the shoe wall. Then lovely Andrew comes over and offers his not so helpful advice when i ask to see the correct shoe. They were out of stock completely and probably have been for awhile. Any
  common sense they would have taken the sign down and put the shoe we had wanted to purchase there WITH THE CORRECT SIGN. As you can imagine by now I'm a little upset that they will not handle this situation correctly and Andrew was a complete a** the entire time telling me I was wrong. The Burton road Dunham's then told me they could not do anything for me that a customer must had put that shoe there with that sign. Needless to say I will never go back to that store especially with the snotty employees that work there and blame the customer for their mistakes

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